Automation will have a major impact on the nature of work in the coming decade. While there are varying stats on how many jobs and work activities could be automated, the reality is that automation — supported by technologies like artificial intelligence (AI) and machine learning — will eventually transform virtually every industry and organization.
Millenials, in particular, are driving the rapid evolution of automation in the workplace. It shouldn’t come as a surprise, since this tech-savvy generation (now aged 21-37) values the same attributes that automation promises to deliver: increased efficiency, transparency, work-life balance, and ability to focus on meaningful work, among other things. Compared to previous generations, millenials are also quick to find, apply, and understand new technologies — especially if it improves productivity and collaboration.